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Hotels

Off to Gatwick. But first, bumper vehicle rides at JFK

Airport Search is heading to London nowadays for every week-lengthy journey prepared by way of airport mascot Gary Gatwick and his buddies at Gatwick Airport (LGW), who suspect that not that many Americans don’t recognise the airport is simply half an hour from downtown London with the aid of explicit educate. Or that gin is distilled at the airport. (Stay tuned for that…)

Our journey to London starts in Seattle with an immediate flight to New York’s John F. Kennedy International Airport on JetBlue and an in a single day at the very hip, top notch unfashionable, landmark TWA Hotel.

We’re searching ahead to putting out in the Sunken Lounge, taking a dip within the rooftop infinity pool with runway perspectives, traveling the Twister Room, and visiting the onsite museum approximately TWA’s records and the Jet Age.

And, of direction, we’ll have a cocktail or in the Lockheed Constellation “Connie” that has been converted into a cocktail living room.

We overlooked out on the curler skating rink the resort had on its tarmac, however we are pleased to look that bumper car rides are actually supplied as a substitute on a race route close to the Connie cocktail front room.

Cars have names like Hammer Time, The Bumpty Dance, Nervous Wrecker, and One Hit Wonder. And perform Fridays from four to eight pm and Saturdays and Sundays from Noon to eight pm. Which is best for our day-long layover.

Ride periods are $20 for adults and $sixteen for kids beneath age 12. No reservations are available; it’s first come, first served until November 2022.

Maybe we’ll stumble upon you there.

Prices up, service & satisfaction down at hotels

We’re scripting this post from a resort wherein we’re paying extra than we’d deliberate to and getting way less consolation and provider than we expect.

And that appears to be the journey revel in many others are having in this easing-out-of-the-pandemic season.

According to the current J.D. Power 2022 North America Hotel Guest Satisfaction Index Study, while call for for lodge rooms is on the upward push, and costs for resort rooms are way up, there may be no development in services or carrier.

The take a look at located that universal lodge visitor satisfaction declines eight factors – on a 1,000-factor scale – from 2021, pushed in most cases through dissatisfaction with fee and fees, and guest rooms.

“During the period of the observe—June 2021 thru May 2022—the average daily rate for branded lodges has risen 34.8%,” said Andrea Stokes, hospitality practice lead at J.D. Power. “Many resort owners and operators are the use of this publish-pandemic surge in travel to get back on a consistent monetary footing, but they held returned on making an investment in upgrades and upgrades throughout the pandemic.

Here are a few different findings from the 2022 have a look at:

Does that sound like what you’re experiencing together with your recent motel stays?

• The single largest factor riding the decline in average pride is resort fee and charges.
• While hotels nonetheless get fantastically excessive delight ratings for guest room cleanliness, scores for décor and furniture, in-room services, and first-rate of toilets have declined from a year in the past.
• More guests are procuring net get admission to.
• Fewer team of workers interactions: frontline lodge team of workers are unfold thinner this year because of the enterprise labor shortage.

Image courtesy Joel Ross – Room 28

Where to stay?

Hoping to stack the deck in phrases of pride with your subsequent lodge stay?

Here are the lodge brands that rank highest within the J.D. Power take a look at for visitor satisfaction of their respective segments:

Luxury: The Ritz-Carlton (885) (for a 2d consecutive 12 months)
Upper Upscale: Hard Rock Hotels (883) (for a second consecutive year)
Upscale: Hilton Garden Inn (868)

Upscale Extended Stay: Hyatt House (857)
Upper Midscale: Drury Hotels (877) (for the seventeenth consecutive 12 months)

Upper Midscale/Midscale Extended Stay: Sonesta Simply Suites (852)
Midscale: Wingate by way of Wyndham (849)
Economy: WoodSpring Suites (798)

Roller skating is returned at JFK’s TWA Hotel

Fans of curler skating, a laugh at-the-airport sports, and the landmark TWA Hotel at JFK Airport (i.e.: all people) might be searching ahead to the go back of the inn’s retro-style roller skating rink.

The Roll-A-Rama on the Runway Rink opens for the season on April 15.

The checkered rink is located by means of the hotel’s 1958 Lockheed Constellation “Connie” plane/cocktail lounge and is made up of two,668 tiles.

The rink will open to the public on weekends best, climate allowing, thru November 22.

Hours for skating will be Fridays from four to 8 PM and Saturdays and Sundays from 12 to 8 PM.

50-minute skate classes will value $20 for adults and $16 for children below 12. The rate consists of use of a pair of vintage-fashion 4-wheeled “quad skates” (patented in 1863).

If you have your personal roller skates, you're welcome to deliver them alongside.

If you’re making plans to go, be aware that admission to the rink can only be bought by credit card and is first-come, first-served; no increase tickets are to be had.

And because that’s the manner they roll, the TWA Hotel group shared some first-rate curler skating factoids. Note that you could burn 350 calories in an hour of roller skating, so go ahead and have a unfashionable cocktail inside the Connie.

Extended Stay motels gambling the lengthy recreation

[This is a tale we wrote for, and which first appeared on NBC News in a barely one of a kind form]


Courtesy Home2 Suites with the aid of Hilton

Extended Hotels are having a moment

As travel selections up and the phenomenon of far off work maintains to blur the traces between business and leisure, prolonged-stay motels are having a second.

Last year, the common occupancy price for extended-live houses climbed to 73% percent, compared to just 56 percent for resorts in widespread, in line with statistics from STR, a research firm. Now, large hotel operators and real property developers are investing closely to make that moment last.

 “There is a particular blurring of enterprise and amusement that consists of longer remains since personnel can paintings from everywhere,” says Daniel Finkel, chief commercial officer for TripActions, a company travel service.

 That blur has became Airbnb and some other excursion condo agencies into money-minting machines. During an earnings call final week, Airbnb CEO Brian Chesky told buyers that 2021 turned into the business enterprise’s “pleasant yr in history.” He additionally described the changing panorama: Over the past years, the common stay multiplied by means of 15 percentage. Stays of per week or greater now constitute half of all nights booked, and lengthy-time period stays of 28 nights, or greater, have emerge as Airbnb’s fastest-growing kind of reserving.

 The inn industry has heard the message

 Although prolonged-stay accommodations nevertheless account for less than 10 percentage of the total lodging market, their percentage has been growing, in step with STR. And nearly each most important resort brand is adding, or has introduced plans to add, houses that cater to vacationers looking to stay awhile. Chains such as Extended Stay America, Homewood Suites by means of Hilton, and Residence Inn with the aid of Marriott, for example, are light on amenities, but usually provide extra space, full kitchens or kitchenettes, and lower prices than complete-service lodges. 

 Wyndham Hotels & Resorts, which already operates the mid-priced Hawthorn Suites chain, plans to launch its first financial system-level, prolonged-stay emblem this spring. CEO Geoff Ballotti announced the launch last week in the course of an profits call with investors, wherein he described the prolonged-stay market as “recession and pandemic proof.”

 “I see it (prolonged stay) as one of the quickest-growing and one of the most interesting segments inside the hospitality business,” said Kevin Davis, Americas CEO for the lodges and hospitality division of JLL, a business actual estate provider organisation.  “The zone has attracted a brilliant quantity of investor interest.” 

 In January, real property heavyweights, Blackstone Inc. and Starwood Capital Group, which incorporates nearly a dozen resorts manufacturers, together ponied up $1.five billion for extra than one hundred houses from WoodSpring Suites. That deal got here just more than one months after the pair paid greater than $6 billion for Extended Stay America, with extra than 650 locations throughout the usa.

What’s the appeal?

 What’s the enchantment? For 2019, the closing ‘regular’ 12 months for the enterprise, the average profitability for all full-provider U.S. lodges turned into 27 percent, in keeping with Carter Wilson, senior vp of consulting for STR. “But it isn't always uncommon to see prolonged-live homes putting 40 percent to 50 percentage to the bottom line,” he said, despite the fact that fees are low.

A 5-night stay at Extended Stay in Minneapolis, as an example, begins at approximately $75 a night. Marriott’s Residence Inn, one of the higher-priced, extended-live options, expenses $111 a night time.

But fewer services and longer remains imply working prices are lower, too. Housekeeping is typically presented as soon as a week, rather than each day. Room provider, if to be had in any respect, is restrained. No one is restocking the minibar or replacing the espresso pods, and with fewer visitors coming and going, the front desk requires fewer workers.

Peter Caputo, a senior hospitality govt with Deloitte, thinks the luxury equation should exchange, as the marketplace expands, and new players come in. Even complete-provider hotels were seeing extra vacationers who live for per week. “People are used to having greater space at home and now that they’re lower back touring, street warriors will want extra area and greater upscale services wherever they're staying. Much like boutique motels would possibly offer,” Caputo said.

WhyHotel, as an instance, turns apartments which might be yet to be leased into brief hotel rooms to be had for extended stays. The start-up has properties in a handful of towns, consisting of Nashville, Tennessee, where a -week stay begins at $a hundred and sixty per night for a studio. Prices are higher in New York City and Miami.

Pets getting the prolonged stay treatment too

Some lodge operators are looking to cash in by way of appealing to the desires of a exclusive form of traveller altogether: one that regularly has four legs. Hilton WorldWide Holdings, for instance, currently made its prolonged-stay properties one hundred percent pet-friendly. Pet expenses on the agency’s Homewood Suites and Home2 Suites start at $50 in step with stay. Hilton has also partnered with the pet food large Mars Petcare to provide on-name pet professionals who can solution guests’ questions on pet fitness, health, and behavior.

That may be a selling point for millions of pet proprietors, who've yet to street-take a look at the brand new companions who entered their lives in the course of the pandemic.

Kimpton’s unfastened remedy + Orlando Int’l Airport’s new terminal

Newest hotel amenity: free therapy

Lucy charged 5 cents.

But beginning these days, up to one thousand unfastened video therapy classes could be to be had to guests staying at taking part Kimpton Hotels. The application is a partnership among Kimpton Hotels & Restaurants and intellectual fitness corporation Talkspace.

The unusual resort perk will make licensed counselors available to lodge guests, a number of whom can be the various many human beings who have been searching for counseling however haven’t been capable of get an appointment.

According to a current observe, 9 out of 10 therapists say the quantity of clients searching for care is at the upward push, and most are experiencing a large surge in requires appointments. Therapists also are reporting longer waiting lists, and trouble meeting patient call for. So this can be a great manner to get to the the front of the line.

To claim your consultation: touch talkspace@kimptonhotels.com with proof of live. Sessions are on a primary-come, first-served basis.

In addition to making those 1000 hours of video counseling to be had, Kimpton is imparting a $a hundred promotional code to any guest that desires to join up for a Talkspace plan. (Offer to be had thru December of 2022).

Even better, Kimpton is giving a year-lengthy complimentary Talkspace subscription to all eligible personnel – from the front-line employees to managers.

Orlando International Airport’s new South Terminal C

Orlando International Airport (MCO) will soon open its largest enlargement venture,

The new thee-degree South Terminal C will embody over 2.5 million rectangular ft, upload 15 gates able to accommodating up to 20 plane, and serve 10-12 million annual passengers. Special attention changed into made to incorporating water, live plants and timber, and lots of light.

MCO shared pics of what is going to be the following era of what they describe as a seamless, low-touch environment with first-rate concessions, immersive media presentations, and a exact sense of arrival.

The design group at StuckatTheAirport.com may be getting more information approximately the particular services coming to this new terminal. But inside the intervening time, here are some pics that MCO shared with us.

“The aggregate of state-of-the-art design and innovation definitely places human beings first in a world-class facility in an effort to supply ‘The Orlando Experience’ and extra the minute they set foot inside,” stated Carolyn Fennell, Senior Director of Public Affairs and Community Relations of the Greater Orlando Aviation Authority. “Orlando International Airport, the main gateway to Florida and one of the united states’s maximum popular entertainment destinations are preparing for the future of travel with this mind-blowing production endeavor.”