Southwest Airlines Saga Continues

After every week of good sized cancellations and disarray in operations, many Southwest Airlines passengers are nonetheless caught at airports across the country waiting for standby seats. Or in motels expecting confirmation of a flight domestic.

If you’re following social media and watching TV, you’ve additionally likely seen tales of human beings renting vehicles – occasionally with strangers – to get wherein they want to move.

The airline says it’s doing its exceptional to position matters proper. And late Wednesday, Southwest Airlines Chief Commercial Officer, Ryan Green, took to social media to provide (more) apologies; a pledge to do “the whole lot we will” to make things up to clients, and some thing extra useful: sparkling details about a few introduced tools and resources that could help travelers get refunds, flight reservations, and their baggage.

Airports also are starting to get answers and movement from Southwest Airlines. Take a observe this Twitter thread from Chicago’s Midway Airport, wherein Southwest Airlines is the biggest service. In addition to seeking to accommodate thousands of stranded passengers, the airport has had to keep and secure an super amount of baggage.

In the period in-between, maximum other airlines are capping fares on many routes to accommodate those who are rebooking themselves on non-Southwest Airlines flights. But for the reason that this is still the busy vacation season, those seats are tough to come back through too.

For the ones of you who can be caught at an airport or realize someone whose vacation plans were ruined by using climate and airline meltdowns we understand you’ll apprehend the pleasure this guy skilled – and expressed – once he changed into reunited with this bag at Midway Airport.

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